Terms & Conditions

Welcome to KOSMOSONE PRIVATE LIMITED. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

📌 General

• These Terms & Conditions apply to all visitors, customers, and users of the website.
• By accessing or using this website, you agree to be legally bound by these terms.
• If you do not agree with any part of these Terms, please refrain from using our website.

🛍 Products & Services

• All products and services displayed on the website are subject to availability.
• We make every effort to ensure accurate product descriptions, images, and pricing; however, minor variations may occur.
• We reserve the right to modify, discontinue, or limit the availability of any product or service without prior notice.

💰 Pricing & Payments

• All prices displayed on the website are in Indian Rupees (₹).
• Prices and offers are subject to change without prior notice.
• Payments can be made through approved payment methods available at checkout.
• Orders will be processed only after successful payment authorization and confirmation.

📦 Order Acceptance & Cancellation

• We reserve the right to accept, reject, or cancel any order at our sole discretion.
• Orders may be canceled due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.
• If an order is canceled after payment, the amount paid will be refunded according to our Refund Policy.

🚚 Shipping & Delivery

• Shipping and delivery timelines are outlined in our Shipping Policy.
• Delivery dates are estimates and may be affected by factors beyond our control.
• KOSMOSONE PRIVATE LIMITED shall not be liable for delays caused by courier partners or unforeseen circumstances.

🔄 Returns & Refunds

• Returns, exchanges, and refunds are governed by our Refund & Return Policy.
• Products must satisfy the eligibility criteria specified in the policy to qualify for return or refund.

🔐 Intellectual Property

• All content available on this website, including logos, text, images, graphics, product information, and design elements, is the property of KOSMOSONE PRIVATE LIMITED or its licensors.
• Unauthorized copying, reproduction, modification, or distribution of any content is strictly prohibited.

⚠️ Limitation of Liability

• KOSMOSONE PRIVATE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
• Our maximum liability shall not exceed the amount paid by the customer for the relevant order.

👤 User Responsibilities

• Users must provide accurate, complete, and up-to-date information when placing orders or creating accounts.
• Any misuse of the website, fraudulent activity, or violation of applicable laws is strictly prohibited.
• Users are responsible for maintaining the confidentiality of their account credentials.

🔄 Changes to Terms

KOSMOSONE PRIVATE LIMITED reserves the right to update, modify, or replace these Terms & Conditions at any time. Updated terms will be posted on this page and become effective immediately upon publication.

⚖️ Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

📞 Contact Us

For any questions regarding these Terms & Conditions, please contact us:

KOSMOSONE PRIVATE LIMITED
CIN: U80302MH2022PTC389348

📧 Email: kosmosone.india@gmail.com
📧 Support: ecom@kosmosone.com

📍 Address:
Office No. 14, Second Floor, Arun Plaza,
Sr. No. 193, Main Road, Dange Chowk,
Thergaon, Pune – 411033,
Maharashtra, India